Services

Services

Empower Your People to Power Performance

Diversity and inclusion are no longer “nice to have.” In today’s market, they’re must-haves. A strong culture helps you attract and retain top talent. And when people feel they belong and know they are valued, they put their best into their work—propelling your company toward its goals.

Diversity and inclusion are no longer “nice to have.” In today’s market, they’re must-haves. A strong culture helps you attract and retain top talent. And when people feel they belong and know they are valued, they put their best into their work—propelling your company toward its goals.

Companies with skilled, inclusive leaders are:

More Likely To increase market share
0 %
More Likely To win a new market
0 %
More Often To hit revenue targets
0 %
Lowering turnover
0 %
Culture is complex, though. It’s difficult to understand and fix the problem from the inside. Is it a diversity problem? An illusion of inclusion? How do you spark and sustain meaningful change? What do you do when progress stalls? It can feel overwhelming, but the cost of doing nothing is huge: talent loss, reputational harm, legal and compliance risks, and missed opportunities. When you’re not sure what to do or where to begin to create real change, we can help.

Sources: Center for Talent Innovation, Diversity Best Practices, Gallup

How it works

Our Process, Designed
for Real Progress

Strategic Assessment
We identify stakeholders, gather insights, and assess current culture to understand where change is needed.
Strategy Creation
We co-create a clear roadmap with defined goals and metrics aligned to your organization’s mission.
Plan Implementation
We guide teams through action, offering support and tracking progress to ensure strong execution.
Culture Change
We monitor impact, run pulse checks, and refine strategies to support lasting transformation.

A Different Approach to Transforming Your Culture

Our approach meets you, your team, and your company where you are. We create clarity by identifying gaps and needs and support you in driving powerful change with higher engagement, trust, and productivity.
Our approach is built on certified expertise, proven assessments,
and deep empathy derived from lived experience.
We help you and your teams:

Attract and retain talent

Increase trust and belonging

Deepen
engagement

Build a stronger
bench

Drive
innovation

Increase productivity and profitability

Services

National Healthcare System: 32% Drop in Workplace Conflict

Challenge

A national healthcare system faced rising workplace conflicts and communication breakdowns between mid-level managers and frontline staff. Leaders admitted they lacked the confidence and skills to address bias, resolve disagreements, and lead across differences—resulting in morale issues and slower patient care delivery.

Solution

Mosaic Worx implemented a 6-month Conflict & Inclusive Leadership Program for 75 managers. The program included conflict resolution training, role-play scenarios, and coaching to strengthen confidence in navigating difficult conversations while maintaining trust.

Results

  • 32% decrease in reported workplace conflicts across departments
  • 41% increase in managers’ self-reported ability to handle difficult conversations effectively
  • Improved collaboration scores in employee engagement surveys
  • Notable increase in staff trust toward management and reduced turnover in high-stress units

Impact

The healthcare system reduced costly disruptions, improved patient-facing teamwork, and equipped its leaders with long-term skills to lead with confidence and compassion.

Fortune 250 Consumer Goods Company: +24% Leader Confidence

Challenge

A global technology firm experiencing rapid growth struggled with leadership “bottlenecks.” Middle managers felt excluded from DEI efforts and unprepared to support increasingly diverse teams. This “frozen middle” stalled culture change, eroded engagement, and risked losing top talent.

Solution

Mosaic Worx applied its Culture Catalyst® model, a framework designed to break resistance, align leadership layers, and embed DEI into everyday practices. A Leadership Alignment & DEI Integration Program was created for 120 mid-level managers, blending assessments, inclusive leadership workshops, and strategy labs.

Results

  • +35% increase in managers’ confidence leading diverse teams
  • +29% improvement in psychological safety scores across pilot teams
  • Reduction in employee exits citing “lack of leadership support”
  • Managers reported stronger alignment with organizational DEI goals

Impact

By leveraging the Culture Catalyst® model, the firm transformed its “frozen middle” into active culture champions, creating sustainable momentum for inclusion and reducing costly turnover risks.